How to Create an Account on SwiftCX Platform and Use Our Product

Welcome to the SwiftCX platform! Follow these steps to create your account and start using our product effectively.

1. Create Web App Account

1. Sign Up:

   • Visit https://app.swiftcx.com/signup
   • Fill in the required details to create your account.
   • Verify your email address by clicking on the confirmation link sent to your inbox.
   • Once your user is verified you will be required to sign in again
   • Add your account details

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   Once you create the account, the SwiftCX team will enable it for you

   </aside>

1. Connect Front:
   • Go to **Settings > Integrations** and connect your Front account with your user and passwords.
   • Grant the necessary permissions to allow SwiftCX to access your Front data.
     • Permissions need to be accepted by a Front admin

2. Install AI Copilot app in Front

1. Log into Front:
   • Go to Setting > App Store
   • Search for SwiftCX AI Copilot
   • Click enable app
2. Authenticate the App:
   • Enter your SwiftCX credentials under OAuth Authentication.
   • Save the Settings

Congrats ✨

You're all set! You have successfully created an account on the SwiftCX platform, connected your Zendesk, and set up the necessary integrations. Now you can fully leverage the power of SwiftCX to enhance your customer service operations. If you encounter any issues or have questions, please refer to our SwiftCX Guide or contact our support team.

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