Set up a SwiftCX account

Create a User

• Visit the SwiftCX website and click on the "Sign Up" button.

• Create a user with your email and password or use Google Single Sign-On

• Check your email for our verification email and then complete the account verification process.

• Fill in the required information, including user details and organizational information.

Add your integrations

• Connect SwiftCX to your key sources of data

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Make sure the Zendesk user doing the integration has admin permissions

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• Connect communication integrations like Slack or Microsoft Teams to enable Automated Real-time Alerts and Reports (optional)

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  You can skip this step if you are testing AI products

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